Understanding Our Refund Policy

REFUND POLICY

Akara offers a hassle free refund.

To obtain a full refund your must adhere to the conditions in our returns policy.

Akara offers a hassle free refund. To obtain a full refund your must adhere to the conditions in our returns policy. To obtain a full refund you must:

1. Notify us by email within 14 days from the date of receiving the product.
2. You must provide us with a copy of the original “proof of purchase”
3. The item must be in an unused and new condition.
4. All original tags must be attached.
5. Any branded exterior packaging must be undamaged and complete.

If all the above conditions are met, we will issue a full refund within 24 hours from the date of receiving the product at our warehouse.

The amount will then be returned to your account within the following 5-7 working days by your bank, the refund will be returned to the same card/account used for the original purchase.

Akara has no control over repayment terms once a refund has been issued to your associated bank account. 

MYSK BEAUTY PRIVATE LIMITED
Email: info@akaracosmetics.com
Phone: +91 99037 22691
Address: 321/A, Grand Trunk Road, Block-5,2^nd Floor, No :2AB, Kolkata - 711202. India.

What is Our Refund Policy?

Our Refund Policy is designed to ensure transparency and satisfaction for our customers. We understand that sometimes things don’t go as planned, and customers may need a refund. This policy outlines the conditions under which refunds can be requested and successfully processed. Because we value you, we strive to make this process straightforward and fair for everyone involved.

How to Request a Refund

Requesting a refund under our Refund Policy is easy. You need to contact our customer service team with your order details and the reason for the refund. This could be due to an issue with the product received or an error in your order. We encourage open communication, so please don’t hesitate to reach out because your satisfaction is our priority.

Conditions for Refund Eligibility

To be eligible for a refund, certain conditions must be met according to our Refund Policy. For example, items should be returned in their original condition, ideally unopened. However, exceptions can be made in special circumstances, so please inform us of your situation. Our goal is to resolve issues amicably, ensuring that you feel heard and valued as a customer.