Understanding Our Return Policy

You can use the prepaid return label inside the box for exchange or returns. Please note the return parcel should be packed in a sealed bag and the return label should be sticked on the package, once its ready you can drop it at the post office near you.

We are happy to provide full refund or exchange within 14 days of 'original' purchase date, if the product is unworn and brought back to us with packaging and receipt in saleable condition.

For more information contact:

MYSK BEAUTY PRIVATE LIMITED
Email: info@akaracosmetics.com
Phone: +91 99037 22691
Address: 321/A, Grand Trunk Road, Block-5,2^nd Floor, No :2AB, Kolkata - 711202. India.

What is Our Return Policy?

Our Return Policy ensures that you can make purchases with peace of mind. When buying items from our store, you have a specified time frame within which you can return products. This policy is designed to help you resolve any issues with your purchases effectively. However, there are certain conditions that need to be met for a successful refund, making it crucial to understand what they are.

Conditions for Returns

To qualify for a return, the item must be in its original condition, unopened, and unused. This means that if the package has been opened or the product used, it may not be eligible for a return. So, it's essential to check the item thoroughly upon receiving it. Additionally, please retain the original packaging and receipt, as this will aid in the return process.

How to Initiate a Return

Initiating a return does not have to be complicated! Simply contact our customer service team within the return window, and they will guide you through the process. You'll need to provide your order number and details about the product. Because we value customer satisfaction, we strive to make the return process straightforward and efficient, ensuring you have a hassle-free experience.