Understanding Our Shipping Policy

Introduction

Thank you for shopping with Akara Cosmetics. We are committed to delivering our products to you in a timely and efficient manner. Our shipping policy below outlines the details and conditions of our shipping processes within India.

Shipping Coverage

• We ship to all states and union territories across India.
• Delivery to remote areas or regions with limited accessibility may experience longer delivery times.

Shipping Partners

• We partner with reputed courier services like Delhivery, Blue Dart, DTDC, India Post, and others to ensure safe and reliable delivery of your orders.

Processing Time

• Orders are processed within 1-2 business days from the order date.
• Business days exclude weekends and National Holidays.

Shipping Times

• Standard Shipping: Orders typically arrive within 7 to 10 business days.
• Expedited Shipping: Available upon request with delivery within 3 to 5 business days. Additional charges apply.

Shipping Charges

• Tax included standard shipping is free.

Order Tracking

• Once your order is shipped, you will receive a tracking number via email/SMS.
• You can track the status of your shipment on our website or directly on the courier partner's website.

Packaging

• All items are securely packaged to prevent damage during transit.
• We strive to use eco-friendly packaging materials wherever possible.

Delivery

• Upon arrival, a signature may be required to confirm receipt of the order.
• In case of absence, the courier will make 1 more delivery attempts.

Lost or Damaged Items

• Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Shipping Restrictions

• Certain products may be subject to shipping restrictions due to their size, weight, or nature (e.g., hazardous materials).
• We reserve the right to cancel and refund orders that cannot be shipped due to such restrictions.

Changes to Shipping Address

• Customers are responsible for ensuring the accuracy of the shipping address. Changes to the address post-dispatch may incur additional charges.

Customer Service

For any shipping-related inquiries or issues, please contact our customer service team at info@akaracosmetics.com or +91 99037 22691

Policy Updates

Akara Cosmetics reserves the right to modify this shipping policy at any time. We encourage customers to review it frequently to stay informed of any changes.

Thank you for choosing Akara Cosmetics. We look forward to serving you.

Shipping Options Available

Our shipping policy includes various options to meet your needs. We offer standard, expedited, and same-day shipping. Standard shipping is cost-effective, but it may take a little longer for you to receive your order. On the other hand, expedited shipping ensures that your package arrives quickly, usually within 2-3 business days. If you have an urgent need, same-day shipping might be best because your order can be at your doorstep within hours.

International Shipping Details

We understand that our customers live all over the world, which is why our shipping policy includes international shipping options. We ship to multiple countries, and the shipping costs are calculated at checkout. However, please note that international shipments may take longer, depending on the customs process in your country. So, make sure to check out the delivery timeframes before placing your order.

Tracking Your Shipment

Once your order has shipped, you will receive a tracking number via email. This allows you to keep an eye on your shipment as it travels to you. If any issues arise, you can get in touch with our customer service team for assistance. Tracking helps ease your worries, but if there are delays or questions about your shipment, we are here to help because customer satisfaction is our top priority.